Privacy Policy
Last updated: February 8, 2025
1. Introduction
GoodApp ("we," "us," or "our") operates the NexArt application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this Privacy Policy carefully. By using the App, you consent to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we collect your email address, display name, and authentication credentials.
- User Content: Images you upload, text prompts you enter, and any other content you provide through the App.
- Payment Information: If you purchase credits, payment processing is handled by third-party payment providers. We do not store your full payment card details.
- Communications: Information you provide when contacting our support team.
2.2 Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers, and mobile network information.
- Usage Data: Features used, actions taken, time and duration of activities, and interaction patterns.
- Log Data: IP address, browser type, access times, pages viewed, and referring URLs.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve the App and its features.
- To process your AI image generation requests and deliver results.
- To manage your account and provide customer support.
- To process transactions and manage your credit balance.
- To send important notices, such as changes to our terms or policies.
- To detect, prevent, and address technical issues, fraud, or security concerns.
- To analyze usage trends and improve user experience.
4. How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: We share data with third-party service providers who assist us in operating the App, including cloud hosting, AI processing, image storage, and analytics services.
- Community Features: If you choose to share your creations to the community gallery, the generated images and your display name will be visible to other users.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental authority.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Data Storage and Security
- Your data is stored on secure servers provided by our cloud infrastructure partners.
- Uploaded images and generated content are stored in encrypted cloud storage.
- We implement industry-standard security measures including encryption in transit (TLS) and at rest.
- Despite our efforts, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
- We retain your account information for as long as your account is active.
- Generated images and task history are retained according to your account plan and our storage policies.
- You may request deletion of your data at any time by contacting us.
- Some data may be retained in anonymized form for analytics and service improvement purposes.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate personal data.
- Deletion: Request deletion of your personal data, subject to certain exceptions.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Opt-Out: Opt out of marketing communications at any time.
To exercise any of these rights, please contact us at [email protected].
8. Third-Party Services
The App integrates with third-party services for AI processing, cloud storage, authentication, and analytics. These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.
9. Children's Privacy
The App is not intended for use by children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. By using the App, you consent to the transfer of your information to these countries.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the App and updating the "Last updated" date. Your continued use of the App after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]